• CATALOG
  • MILITARY
  • FINANCIAL ASSISTANCE
  • LOGIN
    Forget your password?
  • Open Search Dialog

Sales Manager

This course will teach you the theories behind effective sales management. You will learn what skills are needed to be a successful sales representative and how these factor into building and leading a sales team.

sales-manager
$2,095.00 (USD)

Have a question?We're here to help

Overview

Objective

Outline

  1. Sales Skills
  2. Customer Needs
  3. Call Center Sales Training
  4. Trade Shows: Getting the Most Out of Your Experience
  5. CRM – Introduction to Customer Relationship Management
  6. Dynamite Sales Presentations
  7. Your Emotional Intelligence
  8. Implement Quality Customer Service
  9. Develop Product Knowledge
  10. Know Your Consumers
  11. Identify Sales Prospects
  12. Develop a Sales Plan
  13. Implement Sales Plan
  14. Build Client Relationships & Networks
  15. Lead & Manage a Sales Team
  16. Manage Quality Customer Service

Requirements

Prerequisites

You've got questions.
We're here to help.

Our highly knowledgeable Enrollment Specialists will answer any questions you might have about the course and payment options.

REQUEST INFO

Instructor

FAQs

You've got questions.
We're here to help.

Our highly knowledgeable Enrollment Specialists will answer any questions you might have about the course and payment options.

REQUEST INFO
Cal State San Bernardino’s College of Extended and Global Education
College of Extended and Global Education
5500 University Parkway
College of Extended and Global Education
San Bernardino, CA 92407 US
MAIN CONTENT

Copyright © 1997 - 2024 All rights reserved. The material on this site cannot be reproduced or redistributed unless you have obtained prior written permission from Cengage Learning. Privacy Policy